Participate in spoken and written transactions, including obtaining and negotiating different services and problem-solving
Elaborations
participating in negotiations in conversation and correspondence, for example, discussing possibilities regarding travel to Italy or the purchase of goods such as fashion items, musical equipment, a mobile phone (Quanto costa ilbiglietto per … ? Vorrei il biglietto piùeconomico.Posso vedere l’ultimo modello del telefonino Ha una custodia colorata? Queste scarpe sono piccole; ho bisogno di un numero più grande. I pantaloni sono troppo larghi. C’è la taglia più piccola?)
corresponding to express a complaint about a poor-quality service and suggest a way to improve it
applying for a part-time job and participating in a mock interview
requesting a service, for example, changing a flight, exchanging currency, purchasing a SIM card or confirming accommodation
